USER RESEARCH
Being a mental health app immediately makes user research that much more of a deep dive. Design should be so much more than making things pretty. We are problem solvers using our skill sets to make creative solutions that fit real people. This means that the first step of that process is understanding the community.
Through both field and desk research, I pinpointed the problems and therefore what parts I was able to amend. I was able to answer questions like “why is an avatar even necessary?” and “why would this platform have a social aspect?”